Cross-border trade moving as it should

Doing the same thing differently.

1.36bn

B2C ecommerce shipments enter the US each year

~10%

of that volume handled by Mark 3

~40

experts in London and New York

01 — When it works…

International shipping looks easy.

A parcel moves. It clears customs. It arrives. But behind the scenes isn’t always pretty.

  • Incomplete customs data
  • Incorrect classifications
  • Duties that need calculating and collecting
  • Shipments sitting in clearance
  • Systems that don’t talk to each other
  • Different providers for different parts of the journey

And that’s before we get to customer expectations. If your teams are chasing updates, fixing problems, and sending up smoke signals just to get a reply, we know there’s a better way to do it.

02 — Where we come in

The boring, fiddly bits in the middle? That’s where we come in.

(You know, the ones that make you want to gouge your eye out with a spoon. We happen to love them.)

01

Origin

02 · Mark 3

Brokerage & Customs Clearance

03 · Mark 3

International Linehaul

04

Final Mile

When thousands of parcels cross borders, the customs data needs to be right, duties need handling, shipments need clearing and everything needs moving into the final-mile network. Mark 3 connects those pieces so your customers never know how complex clearance can be…

03 — How we roll

Global logistics usually feels like a maze built by committee. We bulldozed the walls and left you a straight line.

1

Tech

Most customs problems don’t start at the border. They start with the data. Our tech (built by the people who use it) fixes the data. Think fewer issues and happier customers (yours).

2

Customs

We don’t pass and pray. We’re there. Proactively. Every step of the way. And we know our stuff. Think fewer gaps, fewer places for your shipment (or responsibility for it) to disappear and more expertise when and where it’s needed.

3

People

If we can see a better way of doing things, we’ll say. If we can’t, we’ll say. No BS. No overpromising. Just a talented team of around 40 folks who have been doing this for 35-ish years. We’re the people you rarely hear about. Which is generally how we like it.

04 — The Mark 3 Method

Technology built where customs actually happens.

The wrong HTS classification. Missing or poor-quality data. Duties calculated incorrectly. Information arriving too late or in the wrong format. Systems that don’t talk. Our technology gets to work upstream, helping businesses classify goods, calculate and collect duties, improve customs data and connect the systems involved in international clearance.

And because we own our technology, we’re not stuck waiting for someone else’s roadmap. If a customer needs something different, we can build around the problem.

Explore our tech

Meet Ziggi

Mark 3’s core operating platform.

Ziggi connects the data, processes and people behind international shipments, helping get the right information to the right place before customs has a reason to ask questions.

HTS classification Duty calculation & collection CDS integrations Back-office processes Customer-facing plugins

Because the best time to solve a customs problem is before it becomes one, not when thousands of parcels are waiting.

Then keep it moving…

Good data is only part of the journey. Mark 3 connects international linehaul, customs brokerage and clearance, duty processing and middle-mile movement, with global operations including London and New York and exclusive brokerage expertise in the USA and UK.

Explore our services

  1. International linehaul

    When the aircraft lands, somebody already knows what’s coming.

  2. Customs clearance

    When shipments reach customs, the data is where it needs to be.

  3. Middle mile

    When they clear, the next part of the journey is ready.

  4. Final-mile handover

    Less stopping and starting. More flow. And people who do this (well) daily.

05 — Who we work with

Different customers. Familiar problems.

Postal Operators Postal regulation is changing quickly, particularly for shipments entering the USA. With decades of experience helping domestic postal and logistics businesses manage international shipments, CDS approval, UPU registration and technology built for customs and duty processing, Mark 3 helps postal operators turn new requirements into workable operations. For postal operators → Logistics, Couriers & 5PLs You already know how quickly one difficult international shipment can become five emails, three phone calls and a costly drama. We give logistics businesses the technology, customs capability and physical infrastructure to offer more internationally without having to build every piece themselves. For logistics businesses → E-commerce Retailers & Platforms Your customer doesn’t care which customs system failed or why duty wasn’t collected. They care that their order hasn’t arrived. We help retailers and platforms deal with the complicated bit behind that simple expectation, from classification and duty calculation to customs clearance and onward movement. For e-commerce →

35(ish)

years of knowing what happens next.

International trade has changed enormously since Mark 3 started. The useful part of being around that long isn’t being able to say we’ve been around that long. It’s knowing what happens next.

Our people understand customs. Our technology understands the data. Our operations understand what it takes to move real shipments.

And when something unusual lands on the desk? We tend to say yes, then work out how to make it happen. (No autographs, please.)

Your customers just want their stuff.

They don’t want to understand HTS codes, customs entries, duty calculations, brokerage relationships or middle-mile networks. Frankly, we can’t say we blame them. And we’d bet your team has better things to do than spend the day chasing avoidable customs problems.

That’s what Mark 3 is here for: getting the complicated stuff right behind the scenes, so international shipping feels as simple as it looks.

Got something complicated?
Excellent. We like complicated.

Bring us in. We’ll tell you what to improve.

Talk to Mark 3
“Cross-trade isn’t getting any easier. We knew we needed to do something different. Mark 3 made that difference…”
WPL