Doing the same thing differently…
Cross-border trade moving as it should...
Cross-border trade moving as it should...
When it works…
International shipping looks easy.
A parcel moves. It clears customs. It arrives.
But behind the scenes isn’t always pretty.
Incomplete customs data. Incorrect classifications. Duties that need calculating and collecting. Shipments sitting in clearance. Systems that don’t talk to each other. Different providers responsible for different parts of the journey.
And that’s before we get to customer expectations.
Approximately 1.36 billion B2C ecommerce shipments enter the US annually. Mark 3 handles around 10% of that volume.
If your teams are chasing updates, fixing problems, and sending up smoke signals just to get a reply, we know there’s a better way to do it.
Origin
Brokerage & Customs Clearance
International Linehaul
Final Mile
The boring, fiddly (might gouge your eye out with a spoon) bits in the middle? That’s where we come in.
When thousands of parcels cross borders, the customs data needs to be right, duties need handling, shipments need clearing and everything needs moving into the final-mile network. Mark 3 connects those pieces so your customers never know how complex clearance can be…
How we roll
Global logistics usually feels like a maze built by committee. We bulldozed the walls and left you a straight line.
Step 1: Tech. Most customs problems don’t start at the border. They start with the data. Our tech (built by the people who use it) fixes the data. Think fewer issues and happier customers (yours).
Step 2: Customs. We don’t pass and pray. We’re there. Proactively. Every step of the way. And we know our stuff. Think fewer gaps, fewer places for your shipment (or responsibility for it) to disappear and more expertise when and where it’s needed.
Step 3: People. If we can see a better way of doing things, we’ll say. If we can’t, we’ll say. No BS. No overpromising. Just a talented team of around 40 folks who have been doing this for 35-ish years. We’re the people you rarely hear about. Which is generally how we like it.
Mark 3 connects more of the journey, so consumers spend less time wondering where their stuff is and more time deciding what to buy next.
The Mark 3 Method
We’ve spent decades observing where international shipments get stuck, what causes unnecessary work and what needs to happen to keep them moving.
So that’s what we build around.
Technology built where customs actually happens.
The wrong HTS classification. Missing or poor-quality data. Duties calculated incorrectly. Information arriving too late or in the wrong format. Systems that don’t talk.
Our technology gets to work upstream, helping businesses classify goods, calculate and collect duties, improve customs data and connect the systems involved in international clearance
Meet Ziggi, Mark 3’s core operating platform. Ziggi connects the data, processes and people behind international shipments – helping get the right information to the right place before customs has a reason to ask questions.
Around it, we’ve built tools for HTS classification, duty calculation and collection, CDS integrations, back-office processes and customer-facing plugins.
And because we own our technology, we’re not stuck waiting for someone else’s roadmap. If a customer needs something different, we can build around the problem.
Better still, our technology lives inside real operations. What we learn moving and clearing shipments feeds straight back into what we build next.
Because the best time to solve a customs problem is before it becomes one, not when thousands of parcels are waiting.
Then keep it moving…
Good data is only part of the journey.
Mark 3 connects international linehaul, customs brokerage and clearance, duty processing and middle-mile movement – with global operations including London and New York and exclusive brokerage expertise in the USA and UK.
That means fewer gaps between the people moving your shipments and the people clearing them.
For postal operators, couriers, logistics providers and e-commerce businesses moving international volumes, that matters.
When the aircraft lands, somebody already knows what’s coming.
When shipments reach customs, the data is where it needs to be.
When they clear, the next part of the journey is ready.
International linehaul → Customs clearance → Middle mile → Final-mile handover
Less stopping and starting. More flow. And people who do this (well) daily.
“Cross-trade isn’t getting any easier. We knew we needed to do something different. Mark 3 made that difference...”
Different customers. Familiar problems.
Postal Operators
Postal regulation is changing quickly, particularly for shipments entering the USA.
With decades of experience helping domestic postal and logistics businesses manage international shipments, CDS approval, UPU registration and technology built for customs and duty processing, Mark 3 helps postal operators turn new requirements into workable operations.
Logistics, Couriers & 5PLs
You already know how quickly one difficult international shipment can become five emails, three phone calls and a costly drama.
We give logistics businesses the technology, customs capability and physical infrastructure to offer more internationally without having to build every piece themselves.
E-commerce Retailers & Platforms
Your customer doesn’t care which customs system failed or why duty wasn’t collected.
They care that their order hasn’t arrived.
We help retailers and platforms deal with the complicated bit behind that simple expectation – from classification and duty calculation to customs clearance and onward movement.
35(ish) years of knowing what happens next.
International trade has changed enormously since Mark 3 started.
The useful part of being around that long isn’t being able to say we’ve been around that long.
It’s knowing what happens next.
Our people understand customs. Our technology understands the data. Our operations understand what it takes to move real shipments.
And when something unusual lands on the desk?
We tend to say yes, then work out how to make it happen. That freedom is becoming increasingly essential; hence, we’re gaining in popularity (no autographs, please).
Your customers just want their stuff.
They don’t want to understand HTS codes, customs entries, duty calculations, brokerage relationships or middle-mile networks.
Frankly, we can’t say we blame them.
And we’d bet your team has better things to do than spend the day chasing avoidable customs problems.
That’s what Mark 3 is here for: getting the complicated stuff right behind the scenes, so international shipping feels as simple as it looks.
Got something complicated?
Excellent. We like complicated.
So, why not get in touch.
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